Filex Cargo Privacy Policy
Effective Date: December 19, 2024
Filex Cargo Privacy Policy
Effective Date: December 19, 2024
Filex Cargo (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including our website, apps, and offline forms.
Information We Collect
We collect the following personal information from you:
- Contact Information: Phone numbers and email addresses.
- Shipping Information: Shipping addresses.
How We Collect Information
We collect personal information from you through various methods, including:
- Apps and online forms: When you use our apps or complete online forms on our website, we may collect your personal information.
- Offline forms: When you use our offline forms, such as paper applications, we may collect your personal information.
How We Use Your Information
We use your personal information for the following purposes:
- Processing orders: To process your orders and fulfill your shipping requests.
- Customer support: To provide you with customer support and address your inquiries.
- Shipment updates: To keep you informed about the status of your shipments.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Here are some of the security measures we employ:
- Access controls: We restrict access to your personal information to authorized personnel only.
- Firewalls: We utilize firewalls to protect our systems from unauthorized access.
Data Sharing
We do not share your personal information with any third-party companies.
Your Rights
You have the right to access, rectify, or erase your personal information. You can request to access or rectify your personal information by contacting us at info@filexcargo.com. We will respond to your request within a reasonable timeframe.
Cookies and Tracking
We may use cookies and other tracking technologies to improve your user experience on our website and apps. Cookies are small data files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time. You can choose to disable cookies in your browser settings. However, this may affect your ability to use certain features of our website and apps.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by email.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Phone: +973 17280 2300Â
Email: info@filexcargo.com